Terms and Conditions

Last updated: 11 November 2026

1. About us

This website is operated by [FULL LEGAL NAME, e.g. Lead Code Ltd], trading as "Lead Code" ("we", "us", "our").

• Registered in [England and Wales], company number [COMPANY NUMBER]
• Registered office: [REGISTERED OFFICE ADDRESS]
• VAT number: [VAT NUMBER, or delete this line if not VAT registered]
• Email: [CONTACT EMAIL ADDRESS]
• Phone: [PHONE NUMBER]

2. These terms

These terms apply to your use of this website and anything you send us through it. By using the website you agree to them. If you do not agree, please do not use the website.

We may change these terms from time to time. The date at the top shows when they were last updated, and the version in force when you use the website is the one that applies.

3. Who the website is for

This website is intended for businesses based in the United Kingdom, in particular home improvement companies interested in our lead generation and appointment setting services. By using it you confirm that you are acting in the course of a business, and that you are at least 18.

If you submit a form on behalf of a company or other organisation, you confirm that you have authority to do so.

4. Our services and applications

This website describes the services we offer: exclusive leads, booked appointments and a combination of the two. The descriptions are an invitation to talk to us, not an offer that can be accepted to form a contract.

• No obligation. Completing the "Get Started" application or the contact form does not create a contract. Neither of us is committed to anything until we have both signed or otherwise accepted a separate written service agreement.
• Our discretion. We may decline any application, for example because we already supply a company in your service area or because we do not have capacity.
• Service agreement. If we agree to work together, the supply of leads and appointments (including pricing, payment, volumes, service area, exclusivity, lead validity and replacement, and each party's data protection obligations) is governed by that service agreement. If it conflicts with these terms, the service agreement takes priority.
• Accurate information. You must make sure the information you send us is accurate and complete, and that you are entitled to share any personal information it includes.

5. Information on this website

The content on this website is general information about us and our services. We take reasonable care to keep it accurate and up to date, but we do not promise that it is complete, current or free from errors, and we may change or remove content at any time.

Descriptions such as "exclusive", "qualified", "high volume" and "consistent" describe how our services are designed to work. The specific commitments we make to a client are those written in its service agreement. Nothing on this website guarantees a particular number of leads or appointments, a conversion rate, sales, revenue or any other commercial result.

6. Acceptable use

You must not:

• use the website in any way that is unlawful or fraudulent;
• submit false, misleading or malicious information, or submit a form in someone else's name without their authority;
• attempt to gain unauthorised access to the website, the server it is hosted on, or any connected system or database;
• introduce viruses or other harmful code, or attack the website (including by a denial-of-service attack);
• use automated tools to scrape, harvest or copy content or data from the website without our written permission; or
• send us unsolicited advertising or spam through our forms.

Some of these acts are criminal offences under the Computer Misuse Act 1990. We may report them to the relevant authorities and may suspend or block access to the website for anyone who breaks these rules.

7. Intellectual property

We own, or are licensed to use, all intellectual property rights in this website and its content, including the Lead Code name and logo, text, design, graphics and code. Those rights are reserved.

You may view the website and print or download pages for your own internal business use. You must not otherwise copy, reproduce, republish, adapt or commercially exploit any content, or use our name or logo, without our written permission.

8. Links to other websites

Where this website links to websites or resources provided by others, the links are for information only. We have no control over those websites and are not responsible for their content or for how they use your information.

9. Availability and security

The website is provided free of charge and "as is". We do not guarantee that it will always be available, uninterrupted or free from errors, bugs or viruses. We may suspend, withdraw or change all or part of it without notice. You are responsible for using your own up-to-date virus protection and for configuring your own devices to access it.

10. Our liability to you

Nothing in these terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• anything else for which liability cannot be excluded or limited under the law of England and Wales.

Subject to that:

• we exclude all implied conditions, warranties, representations and other terms that might otherwise apply to the website or its content, to the fullest extent the law allows;
• we are not liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, loss or corruption of data, or any indirect or consequential loss, arising from your use of, or inability to use, the website or your reliance on its content; and
• our total liability to you arising from your use of the website is limited to [£100].

These limits apply only to your use of this website. Our liability for services supplied under a service agreement is set out in that agreement.

11. Privacy

We use personal information as set out in our Privacy Policy, which also explains your rights and how to exercise them.

12. General

• Severance. If a court finds part of these terms unenforceable, the rest continue to apply.
• No waiver. If we do not enforce a right straight away, we can still enforce it later.
• Third parties. Nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
• Whole agreement. These terms and our Privacy Policy are the whole agreement between us about your use of the website. They do not affect any service agreement between us.

13. Governing law and courts

These terms, and any dispute or claim arising out of them or your use of the website (including non-contractual disputes), are governed by the law of [England and Wales]. The courts of [England and Wales] have exclusive jurisdiction.

14. Contact us

If you have a question about these terms, email [CONTACT EMAIL ADDRESS] or use the contact form.